Characteristics of modern enterprise logistics: With the development of enterprise logistics, not only the scope and functions of logistics activities are further expanded, but compared with traditional logistics, its characteristics have the following characteristics:

(1) Application of informatization

The characteristic of modern logistics is that on the basis of traditional logistics, high-tech means are introduced, that is, the use of computers for information networking and scientific management of logistics information, so as to speed up logistics, improve accuracy, reduce inventory, and reduce costs. To extend and amplify the functions of traditional logistics. Information has replaced the status of the first element of "transport capacity" in traditional logistics, and logistics information systems will be an important pillar for the development of modern logistics. The development of logistics informatization enables enterprises to respond more quickly, operate more standardized, provide more comprehensive services, more diverse functions, and more modernized information.

(2) Customer relationship management

Modern logistics is customer service logistics, and customer service is the driving force behind logistics innovation. Traditional logistics management focuses on the integration of internal operations and organizations. The response to downstream users is still focused on service quality. Under the supply chain management model, companies are gradually emphasizing cross-enterprise integration, and they have begun to pay more and more attention to marketing and customer relationship management. Logistics management has been upgraded from material handling to material value program management, and tailored to its needs. Goods and services. In particular, a series of activities such as product sales and after-sales service have been added, with customer service as the value orientation and emphasis on the customer service orientation of logistics operations.

(3) Integration of logistics functions

In modern logistics, under the drive of greater competitiveness, enterprises will integrate according to their respective functions and establish a logistics network covering major cities across the country. According to the principle of mutual cooperation, each member unit optimizes resource allocation, realizes resource complementation and sharing, and implements unified documents and SOP (standard operating procedures) for customers. Through this joint planning and operation, a highly integrated supply chain channel system is formed. The overall performance of the channel has been greatly improved.